We Need Your Help!
The EITC Coalition is a part of the nationwide IRS Volunteer Income Tax Assistance (VITA) Program. We offer free, accessible tax preparation services for individuals and families across Cuyahoga County. Without the help of committed volunteers like you, none of this work would be possible. Our tax sites ensure taxpayers receive their full refunds, which help fight poverty and ensure people have a path from financial uncertainty to financial security.
NO PREVIOUS TAX EXPERIENCE REQUIRED!
We provide FREE training to help get you IRS Certified to participate in our VITA program. All of our tax sites have experienced volunteers that will help review volunteer prepared tax returns.
To get started, simply create a volunteer account with us or login if you already have an account
Volunteer Opportunites
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Tax Preparer
The returns we file are simple. As a tax preparer you will enter data into the software to prepare the tax return. You can certify as a Basic Preparer to prepare simple returns, or you can certify as an Advanced Preparer to assist with more complex returns such as Schedule C.
***Volunteers can also become certified in specialty tax preparation like Military, International, Puerto Rico, and Foreign Student. -
Intake Specialist
Intake Specialists assist clients with the initial intake interview. The intake interview identifies the scope of the tax return that needs to be completed by thoroughly reviewing the client’s Intake Form 13614-C and ensuring that all necessary tax documents are available for the appointment to take place.
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Greeter
Welcome clients upon arrival at the tax site. Manage check-ins for appointments and/or walk-ins. Direct clients to designated areas at the tax site. No tax knowledge is required for this role.
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Brand Ambassador
Support and promote the EITC Coalition’s mission of increasing brand awareness, recruiting volunteers, and marketing to clients. Ambassadors will help by delivering flyers, posting on their social media, or presenting to groups or tabling community events. A VITA certification is not required for this role. To get started, please fill out this form: https://form.jotform.com/241844764844164
How Do I Get Started
Step ONE: GET TRAINED
Join us for one of our FREE training sessions! Click the link below to login to your volunteer account to see available training dates.
Unable to attend our training? You can also prepare for certification on your own by taking advantage of the learning resources provided by the IRS. Training resources are available on the IRS Link & Learn website https://linklearntaxescertification.com/
*NOTE: The Link & Learn website is separate from our volunteer website. Any issues with Link & Learn require you contact the IRS at the information provided on the homepage of the site.
Step TWO: GET CERTIFIED
Take the appropriate certification exams at the IRS Link & Learn website. The exams are straightforward, and almost all volunteers certify on the first attempt. Join our training and you’ll have time to take the certification with us.
CLICK HERE to see what exams are required for your role.
Step THREE: SIGN UP TO VOLUNTEER
Once you’re IRS certified, you’re now ready to volunteer! The EITC Coalition has tax sites throughout Cuyahoga County with opportunities available most days of the week.
CLICK HERE to see where we’re located.
View our full schedule of volunteer opportunities by logging into your Volunteer Hub account.
*NOTE: We must receive a copy of your Volunteer Agreement (Form 13615) before you’re able to view and sign up for volunteer shifts.
